General Terms and Conditions – Inner Awakening

Article 1. General
These terms and conditions shall apply to all offers by Inner Awakening and all agreements entered into between Inner Awakening and the client. Given the variety of services provided by Inner Awakening, ‘client’ includes both private clients (healing & coaching services) and business clients (collaborations).

Article 2. Details
Company Name: Inner Awakening
Address: Rotterdam and Ibiza (private, available on request)
Website: www.innerawakening.nl
E-mail address: info@innerawakening.nl
Chamber of Commerce number:
VAT id:

Article 3. NON-medical services, contra indications & reimbursement
3.1. Medical: If you have physical/mental complaints, always go to your GP. I do not diagnose, never advise against regular treatments, or recommend medication. Sessions of Inner Awakening are purely for support/supplement, not a replacement for regular care. Please inform me in advance of any complaints, so that I can advise against sessions if that is not advisable (e.g., contra indications). You can also ask your doctor if alternative supplementation is okay.
3.2. Contra-indications Cupping: I do not treat with Cupping in case of: hernia, bone fracture, heart disease (heart disease pacemaker) or (organ) transplantation, pregnancy, high blood pressure, blood thinners, rosacea, (permanent) fillers, damaged open skin, phlebitis, liver cirrhosis, cancer. Do not book a Cupping session in this case. For other complaints or medication use, seek advice from your doctor before booking.
3.3. Contra-indications TTC: I do not treat with TTC in pregnancy, brain disorders; you better wait until after.
3.4. Contra-indications Kundalini: I do not treat with Kundalini when there is abnormal blood/thrombosis, glaucoma/elevated eye pressure, heart disease/failure, cerebral infarction/bleeding, lung failure, diabetes, epilepsy, dementia, schizophrenia/psychosis, depression, pregnancy & breastfeeding. This is for your own health and safety; therefore, please take responsibility for this, do not book a session or withhold information in such cases. If you are on medication, ask your doctor for advice.
3.5. Contra-Indications BRTT/TRC: If you are pregnant, in treatment for brain haemorrhage or glaucoma, have cardiovascular diseases, or epilepsy, or are psychosis prone.
3.6. Reimbursement: Inner Awakening is not affiliated with health insurers; therefore, reimbursement for sessions is unfortunately not possible (not even in supplementary package).

Article 4. Age of consent, free will & free introduction
4.1. Age of majority: for both healing (BRTT /TRC, TTC & Kundalini) and coaching, there is a minimum age of 18 years – under that age, sessions can only be booked with the permission of parents or guardian. You must therefore enter your age truthfully when applying.
4.2. Free will: I do not give healing sessions when someone is not aware of it, permission is always required (you can request a gift certificate, see article 4.3).
4.3. Free introduction: Booking a treatment is a big step; therefore, I always offer a free intake by phone or email in advance, to see if I can help you and if there is a match. No rights can be derived from this by the client. If you want to go for the process, after the intake I send you by email the details of the coaching process (as an agreement) – which are also listed on the coaching page – and I declare these terms and conditions as applicable.

Article 5. Prices & gift certificate
5.1. Prices: For all sessions/packages/trajectories, the prices are listed on both the service page and the offer page. These prices can be adjusted over time (a.o. due to inflation), of course, this does not apply if you have already booked. When you would book a subsequent service, that new price will take effect.
5.2. Gift certificate: You can request a gift certificate for any amount. After payment, I will send you an online file in the name of the recipient. If the recipient does not want to book a session with this gift certificate, then unfortunately I cannot give a refund. The voucher can be used for another type of session. Also, the buyer of the voucher cannot be refunded if he or she wants to cancel the session; in that case, the buyer can use the voucher for a session.

Article 6. Payment
6.1. Single session: Payment for each type of single session takes place in advance by means of a payment link or bank transfer; without payment, the session will not take place.
6.2. Cupping Package: Can be chosen after a single session (in which case the first session is not included in the package) or directly and must be paid in advance.
6.3. TTC Package: Can be chosen either after a single session (in which case that first session is not included in the package) or directly and must be paid in advance.
6.4. Kundalini package: Can be paid in one or two installments. The first term or the full payment in the case of one term must be paid before the first session. The second installment follows one month later after the first. If it is not paid, subsequent sessions cannot be continued.
6.5. BRTT/TRC course: Can be paid in 1 or 3 installments. That single or the first installment must be paid before the first session. The second and third payment follow one month after the previous one. If the next installments of the coaching program are not paid in time, the coaching will stop immediately, until the payment has been made.
6.6. Refund: In case of dissatisfaction with (the result of) a session, no money will be refunded, because you also pay for the time I spend with your session. If you are not satisfied, you can of course indicate this (see also article 8 and article 10) to see if there is anything I can do for you.

Article 7. Late arrival or rescheduling
7.1. Late: If you are more than 10 minutes late for an online or offline (group) session, the session will no longer take place. If you expect to be late, please inform me so I can inform you whether you can come later or if you can reschedule. If you are late more often, I will ask you to pay attention to this. If this does not happen, the collaboration may be terminated, because I rely on your commitment.
7.2. Rescheduling: If you want to reschedule a session, please ask at least 24 hours in advance. In most cases, this is no problem, and I will provide new day/time options. If you do not do this before this deadline, the cost of the session will still be charged whether or not you can still participate.

Article 8. Cancellation, premature termination or interruption
8.1. Cancellation: If you wish to cancel any type of booked Inner Awakening session, you must do it by email at least 24 hours in advance. Up to 24 hours in advance you can get your money back; if it is done less in advance, you will still be charged.
8.2. Premature termination: If you want to end a Cupping, TTC, Kundalini, BRTT/TRB package prematurely, you can indicate this by mail. The next sessions will not take place and the next installments will not be charged, but there will be no refund for paid installments. I will then see if there is anything I can do for you (because sometimes feeling resistance can be a reason to want to stop and that is part of the process) and we can finish as well as possible. The next sessions will then no longer take place and the next installments will not be charged, but there will be no refund for paid installments.
8.3. Break: If you want to take a break during your package, always ask for it by mutual agreement. It is important for the process that you do not just decide this yourself, but that we do this in consultation. For example, sometimes I can actually support you in what you are going through – even if it is different from the initial coaching question. Of course, I respect when something happens in your life, and then together we look at the best choice at that moment.

Article 9. Meaning, promise/own risk & forwarding
9.1. Meaning: The term ‘healer’ does not mean that I heal you, but that I support you in your process of self-healing. The term ‘guide/coach’ means that I guide you alongside your side, what you do with that/what choices you make is your responsibility. The result you achieve is therefore largely dependent on your integration.
9.2. Promise: I cannot promise what a Cupping, TTC, Kundalini, or BRTT/TRB session, package will bring you; it is different for each time and for each person. Inner Awakening is not responsible for events/complaints that occur during/after sessions, packages, or pathways (booking is at your own risk). I will guide you as best I can. If you are struggling with something, please discuss it with me so I can look with you. And apply important tips like drinking water, taking rest, etc. for proper integration.
9.3. Referral: As a healer & coach, I am not a substitute for regular psychological help (such as GP, therapy, or psychologist). If necessary, I will refer you – if I identify aspects for those areas – to those areas. You can discuss this with your coach.

Article 10. Complaint Procedure
As of January 1, 2017, all (alternative) care providers in the Netherlands must comply with requirements under the Act on Quality, Complaints, and Disputes Care (Wkkgz). With Inner Awakening, I comply with these requirements. If you have a complaint, I would appreciate it if you discuss this with me so that we can look for a solution together. For example, we can always video call to discuss what’s on your mind. If you are not satisfied with that, you can report it again to me, and in the worst case, you can use an independent complaints officer free of charge. If this does not lead to the desired result, you can turn to an independent and recognized dispute resolution body with which I am affiliated. More information can be found on the site of Zorg voor ZZP (see complaints procedure).

Article 11. Certification & professional association
11.1. Certification: Healer or coach is not a protected profession. For the best guidance, I have completed several certified courses/education and I continue to attend continuing education to deepen my knowledge.
11.2. Professional association: If a study is accredited, then the student meets the requirements of professional associations, but registration with them is not mandatory. Therefore, this is not the case for Inner Awakening due to several reasons.

Article 12. E-books
The e-books are intended for inspiration, by which I mean for example: it is not nutritional advice, and the journal guide is not a substitute for therapy. No rights can be derived from the e-books. Copying or sharing this content with others is not allowed. If you are not satisfied with your e-book purchase, you can ask for a refund by mail within 14 days of purchase.

Article 13. Promotions by Inner Awakening
When I run a contest, I will always include the terms and conditions. These must be met to have a chance of winning the prize. The winner will be randomly selected and notified via private message on the appropriate channel. If there is no response within 24 hours, a new winner will be chosen.

Article 14. Collaboration with Inner Awakening
14.1. Agreement: Would you like to collaborate with Inner Awakening as a brand/company? If I see a match, terms will be agreed upon by email.
14.2. Mention: I always mention that it is a collaboration, whether it is a social media post, affiliate, or article (according to the Social Media Advertising Code).
14.3. Images: The photos I take for the collaboration may be used with mention.
14.4. Modification or removal: The collaboration is valid as long as the social media post or article continues to exist (for example, if there is no more traffic to the article, the post can be removed; there will be no refund). The post can also be modified if necessary (for example, if the information is outdated or the article needs an update for SEO reasons).
Still have questions? If so, feel free to get in touch!
Last updated on 26-06-2024